When we sat down to talk with Ameribest about how Vitable helped their company grow, it was quickly apparent that they were operating at a huge scale. The home care provider has been onboarding “about five to twenty-five people a day” and has more than 2000 patient care associates in the field. They’ve doubled from 30 to 60 full-time employees and are thriving within their industry.

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However, scale doesn’t come without problems. Onboarding, managing, and properly caring for this many employees is a gargantuan task; due to regulations within their areas of operation, they must adhere to health guidelines for each employee. As Monica Hill, VP of Human Resources describes it, “the state has all these requirements and statutes that we have to fulfill, which can require multiple touchpoints. But the more that you can get done in one single visit, the more effective you can be, and the more effective we can be in providing care to the patient, it will happen quickly because we cannot start somebody until all these steps have been completed.”

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This is where Vitable stepped in. Our skillful concierge teams were able to visit the teams on-site, conduct all of the tests and medical requirements needed, and get a provider out to patients quicker. It made an immediate impact on Ameribest and their patients- as Hill states, “it really does make a difference. Something as small as TB makes it move faster for the PCAs, the clients, as well as grow the business.”

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Vitable’s assistance, as well as Ameribest’s stellar home care service, allows the company to grow while still maintaining the quality of care that they’re known for. With their rapidly growing customer and provider base, streamlining medical processes was a top priority. With this efficiency, Ameribest can go back to focusing on the patient, not the paperwork. 

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